An email, sent to a national bus company (XYZ) by our receptionist:
Hi there
I would like to book a bus for 20th December 2008, please advise me whther there's any bus available and much does it cost.
Regards
The bus company's reply:
Dear Passenger
Due to the geographical area that XYZ operate answering your question may prove to be a bit difficult. XYZ require your Arrival and Departure point
Hope this is of assistance
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